Clive Woodward, former England Rugby Coach, often talks about creating the "No Excuse Environment", and the impact this had on the team, culminating in them winning the Rugby World Cup in 2003.
The application in business is the same… it’s so refreshing, to agree a set of standards, a set of values, a set of goals and then adopt the no-excuse philosophy.
To expect world class, no excuses, you must support this with an environment to match. And not just a physical environment, but the right mindset/ psychological environment… a level of world class expectation.
Act world class, to be world class.
And yet, I’m sure you will have seen this too… many businesses cut corners at both ends here. They provide barely adequate facilities/ support/ environment, and neither do they hold world-class standards, values, and expectations of performance. Both parties lose out!
Better to have a fantastic support structure, great remuneration package, wonderful environment, and to demand the very best from the very best people.
It’s a World Class contract.
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